Increased fraud protection

MOBILE IDENTITY

Protecting yourself online

Using Smart Digits technologies to improve security and user experience.

Account Takeover Protection

Make better informed risk decisions when using mobile channels for one-time passwords

Account Takeover Protection from LUCA protects your customers if, for example, they are asked to validate a transaction with a one-time password sent to their mobile device. The service gives you real-time insight into whether the call divert function on a customer’s mobile device has been activated, and the recency of any sim swaps.

You can then decide whether you’re dealing with fraudulent behaviour and if any further step-up authentication is required.

If a customer’s mobile account has been taken over, you can act before the fraudsters can do things like withdraw funds, change passwords or set themselves up as a new beneficiary for any payments.

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Benefits for you

  • Reduces account takeover fraud where mobile channels are used for two-factor authentication.

  • Protects both SMS and voice channels, making one-time passwords more secure.

  • Provides real-time data insights, so you can make better informed risk decisions.

Benefits for your customers

  • Greater protection from account takeover protection fraud.

  • Delivers peace of mind and convenience, with additional security for all one-time passwords sent via SMS and voice channels.