Discovering use cases in fight against gender violence

The Spanish Secretary of State for Equality and Gender Violence (SEIVG) is the superior body of the Ministry of Equality responsible for developing policies for the Government concerning equality, the prevention and elimination of all types of discrimination against persons on the basis of sex, race or ethnic origin, religion or ideology, sexual orientation or gender identity, age, disability or any other personal or social condition or circumstance. They also work to prevent and eradicate various forms of violence against women, as well as all forms of violence against persons on account of their race or ethnic origin, religion or ideology, sexual orientation, gender identity, age, disability or any other personal or social condition or circumstance.

To respond to the needs of the Ministry, a Use Case Discovery project was launched where meetings were held with all relevant areas of the ministry to understand their individual needs and to guide the use case detection to meet those needs. From a technical point of view, we evaluated the internal technological capacities and sources of information already being used, both internal and from other areas of the administrations and external sources.

With this information, a prioritisation was made which considered the critical nature of the initiatives for the ministry, and the technical viability of the use cases in terms of technological complexity and the availability of sufficiently deep historical data. Once prioritized, the most important initiatives were further developed with a detailed design that explained both the functional objectives, the sources of information and the necessary technological and algorithmic requirements for each problem, as well as a proposal for the final utilization of the use case in real operations.